Effective Date: August 11, 2026
Thank you for shopping with Al Falah Trader (We Source our Products and Services from UNITED STATE OF AMERICA or CHINA).
We aim to provide a reliable and transparent shopping experience for our customers. Please review the following shipping information before placing your order.
Order Processing
Orders are generally processed within 1–3 business days after successful payment confirmation.
Orders are not normally processed on Sundays or public holidays.
Once your order has been processed and shipped, you will receive a shipping confirmation email with tracking information when tracking is available.
Delivery Time
Our estimated delivery time is generally 7–15 business days after the order has been processed and shipped.
Delivery times are estimates and may vary depending on:
- Destination
- Product availability
- Shipping carrier
- Customs processing
- Public holidays
- Weather conditions
- Unexpected transportation delays
We cannot guarantee an exact delivery date because final delivery is handled by the shipping carrier.
Shipping Destinations
Al Falah Trader currently accepts orders for customers in the United States, subject to product availability and shipping availability for the specific destination.
Some products or destinations may have shipping restrictions.
Shipping Costs
Any applicable shipping charges will be clearly displayed during checkout before the customer completes payment.
If free shipping is offered on a particular product or order, the applicable shipping terms will be displayed on the product page or during checkout.
Tracking Information
When tracking is available for your shipment, we will provide the tracking information through the email address associated with your order.
Tracking information may take some time to become active after the shipping carrier receives and scans the package.
Delayed Shipments
Delivery delays may occasionally occur because of carrier delays, customs processing, severe weather, holidays, or other circumstances outside our control.
If your order is delayed beyond the estimated delivery timeframe, please contact us at:
Email: support@alfalahtrader.com
We will assist you in checking the status of your shipment.
Incorrect Shipping Address
Customers are responsible for providing a complete and accurate shipping address when placing an order.
If an order is delayed, returned, or lost because an incorrect or incomplete address was provided, additional shipping costs may apply before the order can be reshipped.
Lost Packages
If a shipment is confirmed as lost by the shipping carrier, please contact us at support@alfalahtrader.com.
We will review the shipment information and work with the appropriate shipping carrier to determine the available resolution.
Customs, Duties and Taxes
For international shipments where applicable, customs duties, taxes, or other charges may be imposed by the destination country or local authorities.
Any such charges that are legally applicable are the responsibility of the customer unless otherwise stated during checkout.
Contact Us
If you have questions about shipping or your order, please contact us:
Al Falah Trader (We Source our Products and Services from UNITED STATE OF AMERICA or CHINA)
A 71, Mahatma Phule Nagar, A G Khan Road, Worli
Mumbai, Maharashtra 400018
India
Email: support@alfalahtrader.com
Phone: +91-9152376716
Customer Support Hours: Monday–Saturday, 9:00 AM–9:00 PM IST